Exchange and Refund Policy:
At LAVOGUE Co., we strive to provide our customers with high-quality products that meet their expectations. However, we understand that sometimes things may not go as planned, and you may need to exchange or return your purchase.
Exchange Policy:
If you wish to exchange your purchase for a different size, you may do so within 14 days of receiving your order. Please note that you will be responsible for the shipping fees associated with the exchange. To qualify for an exchange, the hang tag must be attached to the product, and the product must be in the same condition as when you received it (unworn).
Refund Policy:
If you are not completely satisfied with your purchase, you may return it for a refund within 14 days of receiving your order. To qualify for a refund, the hang tag must be attached to the product, and the product must be in the same condition as when you received it (unworn).
To initiate an exchange or refund, please contact our Instagram account at [ lavogueco] or our customer service team at [ lavogueco.eg@gmail.com ] to fill the required form.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If your return is approved, we will issue a refund to your original method of payment within 7-14 business days.
Please note that we do not accept returns or exchanges for items that have been customized or personalized.
If you have any questions or concerns regarding our exchange and refund policy, please do not hesitate to contact us. We are always here to help.
